Recent Posts

Ways to protect your home while you are away on vacation

4/8/2019 (Permalink)

General Ways to protect your home while you are away on vacation Vacation is meant to be a time to get away and relax.

Vacation season is right around the corner.  Disasters can happen at any time, but there are some simple ways to prevent some of them while you are away. 

Make sure that all unnecessary appliances are unplugged.  This not only saves on your electric bill, but decreases the chance of an electrical problem.  Shut off the main water valve in your home if you will be away more than 2 days.  This will limit the affect of water damage in the event of a broken pipe or toilet tank. 

Ask a neighbor or friend to check on your home while you are away, and make sure they know how to reach you in the event of an emergency.  Make sure all doors and windows are secure, including your garage door.  Make sure the lawn is mowed or the sidewalks are shoveled and mail and newspapers are stopped.  That, as well as having timers on lights will make it appear as though someone is home. 

Taking some precautions before you leave can help prevent a catastrophe that can ruin your vacation. 

The Legend of Valentine's Day

1/22/2019 (Permalink)

General The Legend of Valentine's Day Happy Valentine's Day!

St. Valentine's Day is a feast day in the Roman Catholic Church and is celebrated on February 14th.  Two priests, both named Valentine, were martyred on this date in separate years.

Valentine's Day was originally celebrated as the Festival of Lupercalia.  Farmers celebrated the coming of Spring and fertility in hopes of a good crop.  It was changed to St. Valentine's day by Pope Gelasius. 

Legend says that Bishop Valentine (later St. Valentine), signed a letter to the daughter of his jailer, "Your Valentine", prior to his execution.

Chaucer and Shakespeare began associating Valentine's Day with romantic poems and cards in their works.

People began exchanging hand written Valentine's cards in the 1700's.  The modern day Valentine's Day card became popular after Hallmark Cards of Kansas City began mass producing them in 1913.

Happy Valentine's Day!

Tips for Preventing Burst Pipes from Freezing

1/4/2019 (Permalink)

Water Damage Tips for Preventing Burst Pipes from Freezing Burst copper pipe from freezing

Freezing can cause pipes to burst, and may result in catastrophic water damage to your home.  There are some simple ways to prevent this from happening when the temperatures drop below freezing. 

The most important tip is to maintain heat in your home, at least 55 degrees.  Add extra insulation in attics and basements, especially when there are exposed pipes.  Open cabinet doors under sinks.  This allows warm air from the home to circulate into the cabinet.  Allow water to trickle in several faucets.  The running water will help prevent freezing and helps reduce pressure in the pipes.  Shut water off to exterior hose bibs and remove garden hoses.

If your pipes should freeze, stop the water flow by turning off the main valve.  Call a plumber immediately to make the necessary repairs to the pipe(s).  SERVPRO is available 24/7 to assist you with any water damage to your home!

Fall Preventative Maintenance

11/19/2018 (Permalink)

Water Damage Fall Preventative Maintenance Cleaning out leaves and pine needles from your gutters and downspouts is important to prevent water damage to your home.

Fall is an important time of the year to perform preventative maintenance on and around your home.  These simple tips can help prevent costly damage.

Make sure your gutters and downspouts are clear of leaves and debris, as well as exterior drains and sewer grates.  Check your roof and windows for any damage.  Repair damage and caulk any leaks to prevent water from getting into your home.  Store hoses for the Winter, and turn water off to exterior hose bibs to prevent them from freezing and bursting.

Make sure to have  your furnace cleaned and serviced.  Check chimneys for blockages and make sure the damper is in working order. Have your chimney cleaned regularly to prevent creosote buildup and prevent fires.

Billions of Gallons of Sandy Sewage Overflow

1/31/2017 (Permalink)

Storm Damage Billions of Gallons of Sandy Sewage Overflow Sewage Spill

Hurricane Sandy was one of the largest storms to hit the northeast U.S. in recorded history, killing 159, knocking out power to millions, and causing $70 billion in damage in eight states. Sandy also put the vulnerability of critical infrastructure in stark relief by paralyzing subways, trains, road and air traffic, flooding hospitals, crippling electrical substations, and shutting down power and water to tens of millions of people. But one of the larger infrastructure failures is less appreciated: sewage overflow. 

Six months after Sandy, data from the eight hardest hit states shows that 11 billion gallons of untreated and partially treated sewage flowed into rivers, bays, canals, and in some cases, city streets, largely as a result of record storm-surge flooding that swamped the region’s major sewage treatment facilities. To put that in perspective, 11 billion gallons is equal to New York’s Central Park stacked 41 feet high with sewage, or more than 50 times the BP Deepwater Horizon oil spill. The vast majority of that sewage flowed into the waters of New York City and northern New Jersey in the days and weeks during and after the storm. 

Our analysis of sewage-spill data provided by state agencies and individual treatment plant operators shows that:

  • One third of the overflow (3.45 billion gallons) was essentially untreated raw sewage.  The remainder (7.45 billon gallons) was partially treated, meaning that it received at least some level of filtration and, perhaps, chlorination.

Fire Damage

1/31/2017 (Permalink)

Fire Damage Fire Damage Fire Damage

Fire can cause large amounts of damage on your property. However, there are other damages that can seriously affect the building as well. Smoke odor invades building materials and personal belongings of every kind. Smoke soot damages walls that have not been burned by flames. Experiencing a fire can be devastating, and SERVPRO understands that your cherished possessions and memories are at stake. As fire restoration experts, we specialize in soot and smoke damage as well.

If your home is damaged by fire, it is critical to contact a company that specializes in the fire and smoke restoration process as soon as possible to prevent additional damage. Your local SERVPRO is available 24/7 to help minimize the cost of fire and smoke damage to your home.

Our fire restoration process includes:

  • 24/7 emergency services – onsite and assisting you within hours
  • Prompt damage assessment, pretesting and estimates
  • Emergency board-up and structural stabilization
  • Environmentally friendly methods for cleaning soot and other residue from fire damage
  • Smoke odor removal, sanitation and air purification
  • Careful removal and securing of damaged household goods, personal possessions and other contents for cleaning and restoration
  • Industrial grade water extractors, dehumidifiers, air movers and other equipment used to efficiently remove water resulting from fire extinguishing efforts
  • Reconstruction of the affected areas
  • Disinfectants and antimicrobials used to prevent mold and mildew


We will get your property back to normal faster. Our specialized training, cleaning methods and equipment combined with our experience means quicker clean up and lower smoke damage restoration costs. We can save your personal possessions using specialized equipment and cleaning methods, often being able to restore the contents of your home to their prior condition. We will assist with the insurance claims process to make it as painless as possible for you.

Water Damage

1/31/2017 (Permalink)

Water Damage Water Damage Water Damage
  • Floods are the #1 natural disaster in the United States.
  • From 2011 to 2015, the average flood claim amounted to more than $46,000.
  • From 2006 through 2015, total flood insurance claims averaged more than $1.9 billion per year.
  • In 2015, the average policy premium was nearly $700.
  • Even though flood insurance isn't federally required, anyone can be financially vulnerable to floods. In fact, people outside of mapped high-risk flood areas file more than 20 percent of all National Flood Insurance Program flood insurance claims and receive one-third of Federal disaster assistance for flooding.
  • The NFIP paid more than $839 million in flood insurance claims to all policyholders in 2015.

Ice Damage

1/31/2017 (Permalink)

Water Damage Ice Damage Pipe Break Due to Ice
  1. Ice storms are caused by freezing rain. The raindrops move into a thin layer of below-freezing air right near the surface of the earth, allowing them to freeze on contact to the ground, trees, cars and other objects.
  2. Ice accumulates when super-cold rain freezes on contact with surfaces that are below freezing point. That can be dangerous, especially for older adults. You can walk a senior’s dog to keep them injury free! Sign up for Dog Days of Winter.
  3. Throughout the US, ice storms occur most often during the months of December and January.
  4. Ice storms have the bizarre effect of entombing everything in the landscape with a glaze of ice so heavy that it can split trees in half and turn roads and pavements into lethal sheets of smooth, thick ice.
  5. Ice can increase the weight of branches by 30 times.
  6. Urban areas tend to suffer more economic and physical damage than rural areas because of the concentration of utilities and transportation systems (aircraft, trains, vehicles) — all of which may be affected to a great degree by the ice storm.
  7. The Midwest and Northeast are prime areas for freezing rain. In the high frequency band in the Midwest, an average of 12 to 15 hours of freezing rain occurs annually.
  8. Driving during an ice storm is extremely hazardous, because ice can cause vehicles to skid out of control, leading to devastating car crashes.
  9. The National Weather Service refers to winter storms as the “deceptive killers” because most deaths are indirectly related to the storm. In addition to car crashes, people die from hypothermia which is prolonged exposure to cold.
  10. In 1998, an ice storm in northern New York and northern New England damaged millions of trees and caused $1.4 billion in damage. Accumulations were as much as three inches thick!
  11. The ice storm that struck the northeastern US in December 2008 left 1.25 million homes and businesses without power. Described as the worst storm of the decade, a state of emergency was declared in Massachusetts, New Hampshire, and parts of Maine.

Water Damage

1/31/2017 (Permalink)

ICE DAMS: Several quick fixes but only one cure.

An Ice Dam is a hump of ice that forms at the edge of a roof under certain wintertime conditions. An ice dam can damage both your roof and the inside of your home. It will put gutters and downspouts at risk too.

Ice Dams are a common sight in Northern New England winters, and Home Partners has dealt with quite a few. There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better sealing, insulation, and venting in the attic and eaves.


An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.


When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot


1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free